Maintenance & Support

A Comprehensive Range of Services to Help You Maximize Productivity and ROI

Responsive Technical Support and Proactive Maintenance by IT Networked Systems

We understand that in today’s business world, the ability to tolerate downtime is decreasing. For your productivity and peace of mind, our technicians proactively perform regular maintenance to help prevent issues from arising. Should a problem occur, our dependable and professionally trained tech support consultants get to work as soon as you need them — solving the toughest of IT problems either over the phone or in person.

We’ll visit your location regularly to perform updates and routine maintenance to keep your software and hardware optimized and secure. Also, if you experience an issue that requires a hands-on approach, we’ll be there fast because we know your time is money. Our courteous mobile consultants are trained to troubleshoot issues on the spot, no matter what the situation might be. You can always count on ITNETSYS when you need us.

Get Reliable IT Maintenance and Support

What to expect:
  • Courteous and knowledgeable IT consultants and technicians
  • Troubleshooting, configurations, optimizations, and updates
  • Help desk ticketing system
  • Uniformed staff in branded vehicles
  • Well-maintained IT assets with increased lifespans
  • Quick response times
  • Telephone and remote access support, or on-site diagnostics and solutions
  • Timely and informative reporting

ITNETSYS Hardware Support: Design, Setup, and Service of Your Network and Endpoint Devices

Whether your business needs the “latest and greatest” or just something “tried, tested, and true,” ITNETSYS will work with you to design the most appropriate equipment for your needs. We are also able to service your hardware on-site or in-house, and if it can’t be fixed by us, we’ll arrange a solution with the original manufacturer.

img-hardware-support

What to expect:
  • Knowledgeable advice by ITNETSYS experts passionate about technology
  • Hardware inventory analysis with asset tracking implementation
  • Hardware upgrade or replacement guidance
  • Hardware troubleshooting, optimization, and servicing

Networks & Servers : IT Infrastructure Made Easy

Your network is the data-transport system driving productivity and communication within your organization. ITNETSYS designs and builds custom networks that deliver the functionality to satisfy your organization’s unique demands. Speed, security, and reliability are all things we focus on when designing your custom network.

img-network-servers

What to expect:
  • Server/Endpoint needs analysis and planning
  • Network design and implementation
  • Network security protocol configuration
  • Server design/build process and installation
  • Guidance on local vs cloud-based server solutions

Internet Access, Website Hosting, Email

Internet connectivity is as important to a business as turning on the lights. We provide fast and reliable internet access and tech support so your business and employees can function efficiently. Whether fibre-optic or cable, we have the ideal internet solution for supplying stable and high-speed bandwidth.

Websites are usually the first point of contact a potential customer has with your business, and it is imperative that your site is available and able to handle visiting traffic. Similarly, your business email needs a secure, cloud-based system to support this crucial communication chain. ITNETSYS can design and build custom website and email solutions suited to your business needs.

What to expect:
  • High speed downloads and uploads on a stable connection
  • Secured cloud website hosting with domain protection
  • VPN options
  • Private servers
  • Advanced email filtering for spam and phishing attacks
  • Professional internet, website, and email tech support around the clock

Consulting

Advisory services for the latest technologies and our custom-built solutions – everything you need for roadmapping, budgeting, and planning

Learn More

Security

Managed backups, disaster recovery, and protection from malware

Learn More